We only produce our clothes with overstocked and un-used fabrics. As we are the owner of the factory we are able to collect and re-use fabrics that would have either gone to land fill or destroyed. We also also members of the following sustainable Initiatives.

Better Cotton Initiative

Global Recycled Standard

Organic 100 Cotton Standard

The Business Social Compliance Initiative

SEDEX - Responsible Supply Chains

GOTS - Organic Textile Standard

Not Currently but we are working on expaning our size range. Our 15 and 16 sizes are M & Large in Adult sizes.

Our Items have no neck tag but some may have a tag in seam on side of the garment.

Depending on how they like their garments to fit - we would always suggest sizing up as children are ALWAYS growing so this allows room for growth.

We size based on height , weight and age and basic chest or waist measurement. If your child is in-between sizes or prefers oversized we suggest you size up. We are currently developing a custom size app to help make this easier. Please refer to product info & size chart for each individual product.

We prewash all of our fabrics so shrinking is minimal. Please refer to care instructions for each individual product for specific care instructions.

We have recently donated over $200,000 to both the Teenage cancer trust in the UK and Baby2Baby in Los Angeles. We are always looking for charities to collaborate and work with. Please contact social@teenzshop.co.uk

We love receiving all talent submissions - please have a parent or guardian reach out to us social@teenzshop.co.uk for both US & UK talent.

Once you have purchased a product form us you will receive a email shortly after delivery enabling you to leave a direct review for that product.

Your Order Ships from our international Fulfillment Center Located in The United Kingdom.

For all UK orders placed before Noon the order will be dispatched that afternoon. For USA orders - they will be processed the following Business day.

If you simply change your mind about the item you have bought from us online, you can return it to us for a refund (the initial delivery charges are non-refundable) within 14 days from the date of dispatch. If you wish to return an item, you must do so within 14 days of dispatching.

Once a order is placed if you wish to cancel please reach out to customercare@teenzshop.com and we will try our best to cancel the order for you. Our Support Hours of operation are 7 Days a week from 7am - 7pm.

Once a order is placed if you wish to change your order  please reach out to customercare@teenzshop.com and we will try our best to accommodate the change for you   the order for you. Our Support Hours of operation are 7 Days a week from 7am - 7pm.

If your order is over $50 we will happily exchange sizes for you. Please check our detailed sizing app in order to make sure you are selecting the correct size or reach out to customercare@teenzshop.com and we can help you decide.

At this stage we do not have a physical store. We may do a pop up soon.

We are currently developing a rewards program. Please sign up to our mailing list to stay in the loop.

No our gift cards do not expire 

We run seasonal sales - make sure to sign up to our mailing list.

Not Currently but this is something we may offer during our flash sales.

Yes - please follow the link for Wholesale enquires.

If you are looking for a list of Retailers please contact customercare@teenshop.com.